Terms of Service

1. Acceptable Use Policy

You agree to use our website and services in a lawful and appropriate manner. Specifically, you must not:

• Use the website or services for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorized access to our systems, networks, or data
• Interfere with or disrupt the operation of our website or services
• Transmit any harmful code, viruses, or malicious software
• Engage in any activity that could damage, disable, or impair our services
• Collect or harvest information about other users without their consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

2. Permitted Uses

Our website and services are intended for the following purposes:

• Learning about our business consulting services and expertise
• Contacting us to inquire about or engage our services
• Accessing resources and information we make available to clients
• Receiving consulting services as agreed in a service contract
• Communicating with us regarding ongoing projects or inquiries

3. Service Access Requirements

To access certain features of our website or services, you may need to:

• Provide accurate and complete information when requested
• Maintain the security and confidentiality of any access credentials
• Ensure you have the necessary technical capabilities to access our services
• Have the legal capacity to enter into binding agreements
• Be at least 18 years of age or the age of majority in your jurisdiction

4. Fair Usage Guidelines

We expect all users to interact with our website and services in good faith and for legitimate business purposes. Excessive or inappropriate use of our resources, including automated requests or attempts to overwhelm our systems, is prohibited and may result in suspension or termination of access.

5. Account Creation

While most of our website is accessible without registration, certain features or services may require you to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information to keep it accurate
• Not create an account using false information or on behalf of someone else without authorization
• Not create multiple accounts for the same individual or entity
• Comply with all applicable laws and regulations

6. Account Security Responsibilities

You are responsible for maintaining the security of your account and password. You agree to:

• Keep your password confidential and not share it with others
• Use a strong, unique password for your account
• Notify us immediately if you suspect any unauthorized use of your account
• Take appropriate measures to secure your devices and internet connection
• Accept responsibility for all activities that occur under your account

We are not liable for any loss or damage arising from your failure to maintain account security. If you become aware of any security breach, please contact us immediately.

7. Account Suspension and Termination

We reserve the right to suspend or terminate your account and access to our services at any time if:

• You violate these Terms of Service or any applicable laws
• You engage in fraudulent, abusive, or illegal activity
• Your account has been inactive for an extended period
• We are required to do so by law or legal process
• We determine, in our sole discretion, that continuing to provide services would create risk or legal liability

Upon termination, your right to access and use our services will immediately cease. We may delete your account data in accordance with our data retention policies and legal obligations.

8. Multiple Account Policies

Each individual or business entity should maintain only one account unless specifically authorized by us. Multiple accounts created to circumvent restrictions, abuse our services, or engage in fraudulent activity will result in termination of all associated accounts.

9. Service Uptime and Maintenance

We strive to maintain reliable access to our website and services. However, we do not guarantee uninterrupted availability and may need to perform maintenance or updates. We reserve the right to:

• Temporarily suspend access for scheduled or emergency maintenance
• Implement updates or improvements to our systems
• Address security vulnerabilities or technical issues
• Respond to outages or service disruptions beyond our control

Where possible, we will provide advance notice of planned maintenance. We are not liable for any disruption or loss arising from service downtime.

10. Feature Availability

The features and functionality available through our website and services may vary based on your location, subscription level, or other factors. We do not guarantee that all features will be available to all users at all times. Some features may be experimental, beta, or subject to change without notice.

11. Geographic Restrictions

Our services are primarily intended for users in the United Kingdom and may not be available or appropriate for use in other jurisdictions. If you access our services from outside the UK, you are responsible for compliance with local laws and regulations. We make no representation that our services are appropriate or available for use in locations outside the UK.

12. Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time, including:

• Adding, removing, or changing features and functionality
• Adjusting service pricing or payment terms
• Updating our policies and procedures
• Discontinuing services that are no longer viable or strategically aligned

Where significant changes affect existing clients, we will make reasonable efforts to provide advance notice. Continued use of our services after changes take effect constitutes acceptance of the modified terms.

13. Content Ownership

All content on our website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Bramley & Sons or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. This includes:

• Website design and layout
• Written content, articles, and blog posts
• Methodologies, frameworks, and business processes
• Branding elements, logos, and trademarks
• Software, tools, and technical implementations

14. License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for their intended purposes. This license does not include the right to reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit our content without our express written permission.

15. User-Generated Content

If you submit content to us through contact forms, emails, or other means, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for the purposes of:

• Responding to your inquiries
• Providing the services you have requested
• Improving our services
• Complying with legal obligations

You represent and warrant that you own or have the necessary rights to any content you submit and that such content does not violate any third-party rights or applicable laws.

16. Copyright and Trademark Notices

All trademarks, service marks, and trade names used on our website are the property of Bramley & Sons or their respective owners. You may not use these marks without prior written permission. If you believe any content on our website infringes your copyright or other intellectual property rights, please contact us with:

• A description of the copyrighted work or intellectual property you claim has been infringed
• The location on our website where the infringing material appears
• Your contact information
• A statement that you have a good faith belief that the use is not authorized
• A statement of accuracy under penalty of perjury

17. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the updated terms on our website with a revised "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the modified terms.

18. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from or relating to these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Information

If you have questions about these Terms of Service, please contact us through our contact page.